What We Collect and Why We Use It
When you open an account, we collect the details needed to verify your identity, process transactions, and keep your session secure. This includes your name, contact number, and payment method details — for example, the mobile wallet linked to your JazzCash or Easypaisa account, or the
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Raast ID you register for withdrawals. We collect device data and session logs to detect unusual activity and protect your account from unauthorised access. We do not sell your personal data to third parties. We share information only where required by law or with payment processors
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necessary to complete your transactions. Data is retained for as long as your account is active and for such additional period as applicable law in Pakistan requires. If you close your account, we will retain only what local regulation obliges us to keep, and we will
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delete the rest. Access to your stored data is restricted to staff with a direct operational need. All data in transit is encrypted. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.